How do I delete my account?

From the app: Settings → Personal data → Delete my account and my data. A confirmation code is sent to you, then the deletion is immediate and permanent. Without access to the app, use the site’s Delete my account page.

What happens: your account and keys are erased from the server, your devices wipe their local data at their next launch, and you disappear from your circles. Your backups are erased too, the Fenzly-hosted ones as well as the key share that made the automatic backup readable: nothing can be restored afterwards, there is no way back. Export your data first if you want to keep a copy — but know that this copy is a document to read, not a backup: it will not recreate the account. Coming back to Fenzly afterwards means starting with a brand-new account, with no history, that your relatives will have to re-invite into their circles.

A running subscription is not refunded by this action, cancel it first in the store. If you are the only guardian of a child in a circle, appoint another guardian first: deletion is blocked while a child depends on you alone.