Can I get a copy of my data?

Yes, at two levels, both from Settings → Personal data → Download my data:

• Phone data: a readable file (compressed JSON) with your places, your trips, your timeline and your settings, positions included if you enable them, created on the phone. It holds your own data only: your circle members’ positions and the chat threads are other people’s data and are not part of it.
• Server data: a nearly empty document, on purpose. It lists your account, your devices and your subscription receipts, and that is everything the server holds.

Both exports are immediate and involve no human operator.

These exports are copies to read or archive, not backups: they cannot be imported back into Fenzly, and they cannot recreate an account. To be able to restore your account one day, turn on the backup.